Privacy Policy

This Privacy Policy explains how AIXEL Solutions ("AIXEL," "we," "our") collects, uses, and protects personal data when you visit aixel.solutions or engage with us. We comply with the EU General Data Protection Regulation (GDPR) and applicable Italian data protection law.

1. Data we collect

We collect personal data you provide directly (e.g., contact form submissions: name, work email, company name, role, message content) and minimal technical data (e.g., anonymized analytics - see Section 4).

2. How we use your data

• To respond to your inquiry and provide requested services
• To send relevant communications (with your consent)
• To improve our website and offering (via anonymized analytics)
• To comply with legal obligations

3. Legal basis

We process personal data under the following GDPR legal bases: your consent (Article 6(1)(a)), performance of a contract or pre-contractual steps (6(1)(b)), legitimate interest (6(1)(f)), and legal obligation (6(1)(c)).

4. Cookies and analytics

We use minimal, privacy-friendly analytics (no cross-site tracking, no third-party advertising cookies). See our Cookie Policy for details.

5. Data sharing

We do not sell your personal data. We share it only with trusted service providers (e.g., email delivery, hosting) acting as processors under written agreements, and where required by law.

6. Data retention

We retain contact form submissions for up to 24 months unless a longer retention period is required by law or contract.

7. Your rights

Under GDPR, you have the right to: access your data, rectify inaccurate data, request erasure, restrict processing, port your data, and object to processing. To exercise these rights, contact us at hello@aixel.solutions.

8. Contact

AIXEL Solutions - Italy. Email: hello@aixel.solutions